Terms and Conditions
Thank you for starting to read through all the important legal stuff that’s necessary for making a purchase, to know what to expect and what your rights are. By ordering goods, you are agreeing to be bound by these terms.
Thank you for using www.muchnita.co.uk (the ‘site). These terms and conditions govern you, the user, use of the site, and purchase of goods and services from the site.
Please see our Privacy Policy for further information on your privacy. If you have any questions, please contact anita@muchnita.co.uk. In these terms and conditions, ‘we’, ‘us’, or ‘our’ and Anita Lomas, or Much Nita means Much Nita Weaving.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you refuse to accept these terms, you will not be able to order any goods from our site. We amend these terms from time to time. Every time you wish to visit our site or order goods, please check these terms to ensure you understand the terms which will apply at that time. These terms, and any contract between us, are only in the English language. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. INFORMATION ABOUT US 1.1 This website is owned and operated by Anita Lomas, owner of Much Nita Weaving. Our principal place of business is listed in our website’s Privacy Policy.
1.2 We only use your personal information in accordance to our Privacy Policy.
1.3 To contact us, please see our Contact us page.
2. OUR CONTRACT
2.1 Your order constitutes an offer to us to buy the goods you select via your order on our website. All orders are subject to availability and acceptance by us. We will send you an email acknowledging receipt of your order. Please note that this does not constitute acceptance by us. The contract for purchase of the goods is agreed and accepted by us only when we send you an email dispatch confirmation.
3. YOUR STATUS
3.1 If you are under 18 years old you are not authorised to make a transaction on the website. By placing an order through the website, You confirm that you are legally capable of entering into binding contracts and you are at least 18 years old. If you are not legally capable of entering into contracts, we are legally entitled to cancel the order with you and will not be obliged to supply the goods.
4. OUR GOODS
4.1 We take great care with product photography to make sure that we are providing you with pictures that accurately and fairly represent the pieces we make and sell. Although we have made every effort to display the items accurately, slight variations may occur. The reproduction of colour is as accurate as photographic and publishing processes will allow, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the goods. As most of our goods are woven using natural materials, colour variation is highly likely and could continue to change as the goods age.
4.2 Although we have made every effort to be as accurate as possible, because our goods are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our site are approximate.
5. TERMS OF SALE
5.1 By placing an order with us you will be deemed to have read, understood and agreed to these Terms of Sale for the www.muchnita.co.uk website. Should you be unhappy with any aspect of these terms, then please contact us by email at the address shown on the Contact us page.
5.2 We may decide not to accept an order from you for goods. If we do so, and you have made any payment in advance for the goods, we will refund you the full amount you have paid as soon as possible.
5.3 You agree to provide current, complete and accurate purchase and account information for all purchases made at our Shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
6. HOW THE CONTRACT IS FORMED
6.1 Our order process allows you to check and amend any errors before submitting Your order to us. Please take the time to read and check your order at each page of the order process.
6.2 After you place an order, you will receive an email from us acknowledging that we have received Your order.
6.3 At the point when we send you an email order confirmation, we will process the payment details you have given to us to take payment for your order, Via WIX payments, Applepay or PayPal.
6.4 If we are unable to supply you with the goods, for example because the goods are not in stock or no longer available or because of an error in the price on our site, we will inform you of this by email and we will not process your order. If you have already paid for the goods, we will refund you the full amount as soon as possible.
7. PRICES AND DELIVERY
7.1 The price of the goods is as stated on the website and will be confirmed to you as part of the order process, when we confirm our acceptance of your order to you. Prices shown are inclusive of UK Value Added Tax.
7.2 We reserve the right to alter prices at any time. From time to time it may be necessary to change price either up or down. If we find the price has changed or that there has been a pricing error when we receive your order we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, then your confirmation constitutes a new order to us and please remember that we will not be under an obligation to supply the goods until we have sent you an email dispatch confirmation.
7.3 Goods will be dispatched by Royal Mail and may require a signature on arrival.
7.4 Prices shown on our website may not include delivery. Where delivery is Free of Charge this will be listed on the individual goods description page. Where delivery charges are required, as in the case of purchasing Greeting Cards, the price will be Standard Royal Mail charges at the current date of the order, and will be confirmed to you during the order process.
7.5 We shall endeavour to dispatch the goods to you as soon as possible after you place your order, normally within 2 working days if the goods are in stock, and in any event within 7 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email as soon as possible to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.
7.6 As soon as the goods are delivered to you, you are responsible for them. If a parcel is damaged, please notify us via email at anita@muchnita.co.uk by 5pm the next working day.
7.7 Payment for all goods must be by credit / debit card or PayPal. We can accept payment with Visa, MasterCard, Maestro, Visa Electron or ApplePay.
8. RETURNS AND CANCELLATION
8.1 We want You to be happy with Your purchase from us. If you are unhappy with the goods in any way please contact us via email to anita@muchnita.co.uk.
8.2 Nothing in these Terms and Conditions of Trade is intended to affect your statutory rights. These rights include:
8.2.1 That any goods supplied by us will be of satisfactory quality, fit for their intended purpose, and will conform to the description given; and
8.2.2 That certain remedies will be offered if Goods are defective.
8.3 Returns:
8.3.1 If for any reason you are unhappy with your goods, you can return them to us for a full refund, provided that: (a) You notify us by email of your wish to return the goods within 14 days of receiving them. (b) You return the goods within a further 14 days of notifying us of your wish to return the goods, to the postal address provided in our email confirmation, which also acts as receipt of your wish to return the goods. (c) You return the goods to us in the same condition in which you received them. You have a legal obligation to take reasonable care of the goods while they are in your possession. Please include where possible the original packaging and any labelling.
8.3.2 You will be responsible for the cost of any returned goods.
8.3.3 You will be responsible for the goods until we have received them at the address provided as stated above. Therefore, we advise that you obtain proof of postage and retain this until we have sent a confirmation of returns received email. We will not be able to issue a refund for any goods that are lost or damaged in transit.
8.3.4 If a promotional item is returned affecting the validity of the offer, your refund or exchange will be adjusted to reflect the fact that the promotional price is no longer valid.
8.3.5 We will issue a refund within 14 days of receiving the returned goods.
9. LIMITATIONS ON OUR LIABILITY TO YOU
9.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a natural, foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not so foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
9.2 We only supply the goods for domestic and private use. If you use the goods for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9.3 We do not in any way exclude or limit our liability for:
9.3.1 death or personal injury caused by our negligence;
9.3.2 fraud or fraudulent misrepresentation;
9.3.3 any liability that cannot be excluded or restricted under section 31 of the Consumer Rights Act 2015;
9.3.4 defective products under the Consumer Protection Act 1987; 9.3.5 any other liability for which it would be unlawful for us to attempt to limit or exclude liability. 9.4 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control.
9.4.1 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lockouts or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, or any failure or default of our suppliers. 9.5 If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms:
9.5.1 We will contact you as soon as reasonably possible to notify you;
9.5.2 Our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
10.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
10.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
10.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
10.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
10.6 If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
10.7 If you wish to make any use of content on our site, including linking to our homepage, please Contact us.
11 CHANGES TO THESE TERMS
11.1 We may update or amend these Terms from time to time. Please review these Terms regularly to ensure you are aware of any changes we have made. Your continued use of the website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
11.2 Once your order has been confirmed and a contract formed, we will not make any changes to the Terms that apply to your order. However if you are a returning customer please check the website regularly to ensure you are aware of any changes we have made to our Terms since the last time you visited the website.
12. DATA PROCESSING AND PRIVACY
12.1 Please see our Privacy Policy which contains important information about the use of your personal data and other information regarding your privacy.
13. ELECTRONIC COMMUNICATIONS
13.1 By using this website, You accept that communication with us will mainly be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you consent to receive communications from us electronically (to the most recent email address you have provided to us) and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
14 GENERAL
14.1 If any of these Terms and Conditions of Trade are determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining Terms and Conditions of Trade shall survive, remain in full force and effect and continue to be binding and enforceable.
14.2 If you breach these Terms and Conditions of Trade and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms and Conditions of Trade.
14.3 These Terms constitute the entire agreement between us and they supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to their subject matter.
14.4 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on anything set out in these Terms.
14.5 Notwithstanding any other term of these Terms, nothing in these Terms shall exclude or limit our liability for something that we cannot exclude or limit in law.
15 LAW, JURISDICTION AND LANGUAGE
15.1 Please note that you are entering into an agreement with a UK company. These Terms and Conditions of Trade and any contracts based on them, are governed by and shall be construed in accordance with the laws of the UK and any disputes arising out of them shall be subject to the non-exclusive jurisdiction of the British courts.
15.2 These Terms, and any Contract between us, are drafted in the English language. If they are translated into any other language, the English language text shall prevail. If you do not agree with these terms and conditions please do not continue to use this website.
These terms and conditions are current and applicable from 29 April 2024